Have you heard of MOF? Have you heard of ITIL? ITIL is a system of operations, procedures, service delivery, etc that was created by the UK government. It’s designed to enable an IT service provider to provide a quality service. The key word is service. Everything is a service, e.g. your web application, your Risk calculations system, etc. Services are made up of components, e.g. a network, servers, Windows, IIS, SQL, etc. Improving your service and guaranteeing quality is based on knowing what your configuration is, managing changes to that configuration and wrapping everything up in procedures.
Microsoft tailored ITIL to a Microsoft network and included a bunch of best practice and guidance. They called it Microsoft Operations Framework. It’s now on it’s 4th major release, MOF 4.0.
Check it out. Lots of company’s are looking at ITIL and MOF. Getting yourself to be an expert could make you a lot of money in the future!