Physical Disks are Missing in Disk Management

In this post, I’ll explain how I fixed a situation where most of my Storage Spaces JBOD disks were missing in Disk Management and Get-PhysicalDisk showed their OperationalStatus as being stuck on “Starting”.

I’ve had some interesting hardware/software issues with an old lab at work. All of the hardware is quite old now, but I’ve been trying to use it in what I’ll call semi-production. The WS2016 Hyper-V cluster hardware consists of a pair of Dell R420 hosts and an old DataON 6 Gbps SAS Storage Spaces JBOD.

Most of the disks disappeared in Disk Management and thus couldn’t be added to a new Storage Spaces pool. I checked Device Manager and they were listed. I removed the devices and rebooted but the disks didn’t appear in Disk Management. I then ran Get-PhysicalDisk and this came up:

image

As you can see, the disks were there, but their OperationalStatus was hung on “Starting” and their HealthStatus was “Unknown”. If this was a single disk, I could imagine that it had failed. However, this was nearly every disk in the JBOD and spanned HDD and SSD. Something else was up – probably Windows Server 2016 or some firmware had threw a wobbly and wasn’t wrapping up some task.

The solution was to run Reset-PhysicalDisk. The example on docs.microsoft.com was incorrect, but adding a foreach loop fixed things:

$phydisk = (Get-Physicaldisk | Where-Object -FilterScript {$_.HealthStatus -Eq “Unknown”})

foreach ($item in $phydisk)
{
Reset-PhysicalDisk -FriendlyName $item.FriendlyName
}

A few seconds later, things looked a lot better:

image

I was then able to create the new pool and virtual disks (witness + CSVs) in Failover Cluster Manager.

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