KB2639032 – “0x0000003B” Stop Error When Connection To CSV Is Lost On W2008R2-based Failover Cluster

It’s a busy patch download and test day for you Hyper-V admins!  Another (there’s more to come) patch for CSV.  This Hotfix refers to a "0x0000003B" stop error when a connection to a CSV is lost on a Windows Server 2008 R2-based failover cluster.

“Consider the following scenario:

  • You enable the cluster shared volume (CSV) feature on a Windows Server 2008 R2-based failover cluster.
  • You add some disks to the list of cluster shared volumes.
  • The connection to a disk is lost unexpectedly.

In this scenario, you receive a Stop error message that resembles the following:

STOP: 0x0000003B (parameter1, parameter2, parameter3, parameter4)

Notes

  • This Stop error describes a SYSTEM_SERVICE_EXCEPTION issue.
  • The parameters in this Stop error message vary, depending on the configuration of the computer.
  • Not all "0x0000003B" Stop errors are caused by this issue.

This issue occurs because of a race condition in Partition Manager (Partmgr.sys). Partition Manager does not use a removal lock for the read/write I/O request packet (IRP). This behavior causes Partition Manager to access a nonexistent device object. Therefore, you receive the Stop error message that is mentioned in the "Symptoms" section”.

A supported hotfix is available from Microsoft.

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